Shipping
Shipping is free anywhere in the US — no minimum order, no code needed.
Orders usually arrive in 3–5 business days. You'll receive tracking information once your order ships.
Order by Dec 10 for Christmas delivery. Orders placed after Dec 10 may still arrive in time, but we can't guarantee it.
Returns
We accept returns within 30 days of delivery, for both defective and non-defective items, and we accept exchanges.
The customer pays return shipping. To start a return or exchange, please contact us through the contact form first, and include your order number. We'll confirm the return address and next steps.
Personalized and photo gifts are made to order, so please double-check your photo and details — but if there's a problem with your personalized item, please contact us and we'll make it right.